Weekly product updates
Shared by Alan
β’ December 20, 2024
We've made a lot of improvements over the week, especially around improving the user interface for smart devices and the Inbox message threads.
Properties
Display when your property's listing is unlisted π
- Before we'd show when a whole property was marked unlisted but we have not been showing when one of the listings is unlisted
- This caused the availability sync to be skipped because we couldn't push it to VRBO
- Now we are showing any listing as unlisted on the property page
Prevent hosts from unmuting properties on updated Aribnb connection π
- We're no longer allowing users to unmute properties that contain a mix of OPS and PMS-scoped listings
- These conditions for restriction are 100% aligned with the recent property merging and linking updates
Better navigation to parent and child properties π
- Before you had to search for parent-child properties by copying and pasting
- Now you can click the parent and child properties to navigate to their property page within the Related Properties section
Guest Portal
Updated text to create task completion urgency π£
- The copy used to make it seem like tasks should be done before check-in, rather than leading them to get them done as soon as possible
- The copy has now been updated to encourage guests to complete their tasks as soon as possible (guest vetting and rental agreements)
Allow %guest_portal% in New Reservation messages π
- The guest portal short code can now be added allowing guests to access the portal in earlier messages
- You will see it visible in the New Reservation messaging rules
Calendar
Calendar sync to external pushes less frequently π
- Before we were doing full calendar updates to Airbnb, Booking.com, and Agoda every 4.5-hour calendar sync
- At Airbnb's request, we've now started doing less frequent full syncs for all properties containing at least one PMS-connected listing
- We will also be doing a full calendar re-sync every 24 hours
- No major changes have been made to the existing calendar sync logicβ
Airbnb
Restricted calendar on non Airbnb updated connection listings π
- Properties that contain Airbnb OPS listings and no OPS ones will have their calendar restricted
- The only way to not restrict the calendar will be to upgrade the listings to PMS or unlink them
Smart Devices
Thermostat integration available to all beta users π‘
- We are currently supporting Ecobee & Honeywell thermostats
- Currently it is free to connect thermostats
- Weβll introduce pricing on February 1st with the full roll-out
- All of the support documentation can be found here as well as a list of supported devices here
Displaying preset types and icons π
- Weβre now showing the correct type and icon for every created thermostat preset
- We've added a type column on the preset page since there could be multiple presets with the same type
Validation for editing default thermostat presets π
- Weβre now disabling certain fields based on the selected modes
- We're also setting point limits added to each of the presets
- Users cannot edit the scope or type on the default presets
- They can only manage the modes and temperature points
Integrations
Added Linkbase apps page π
- We've added a detailed page explaining the Linkbase integration
Added Strly apps page π
- We've added a detailed page explaining the Strly integration
Added Webready apps page π₯
- We've added a detailed page explaining the Webready integration
Inbox
New Inbox thread user interface for all users π¨
- We've removed the ability to switch from the new to the old version of the thread interface
- The star, translate, and resolve action buttons are bigger and moved to the top of the guest details tab
- The friendly new thread interface has also been released on the mobile app
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Here is the changelog update that explains the release in detail
General
Use of `host.hospitable.com` for email forwarding π€
- New email aliases created will use host.hospitable.com for email routing
- Previous aliases using host.smartbnb.io will continue to work and be editable
- This email routing update is further explained in our help documentation