Weekly product updates

Shared by Alan • December 20, 2024

We've made a lot of improvements over the week, especially around improving the user interface for smart devices and the Inbox message threads.

Properties

Display when any of a property's listings is unlisted

Before we'd show when a whole property was marked unlisted but we have not been showing when one of the listings is unlisted
This caused the availability sync to be skipped because we couldn't push it to VRBO
Now we are showing any listing as unlisted on the property page

Prevent hosts from unmuting properties if any listings are OPS-scope

We're no longer allowing users to unmute properties that contain a mix of OPS and PMS-scoped listings
These conditions for restriction are 100% aligned with the recent property merging and linking updates

Better navigation to parent and child properties

Before you had to search for parent-child properties by copying and pasting
Now you can click the parent and child properties to navigate to their property page within the Related Properties section

Updated text to create task completion urgency

The copy used to make it seem like tasks should be done before check-in, rather than leading them to get them done as soon as possible
The copy has now been updated to encourage guests to complete their tasks as soon as possible (guest vetting and rental agreements)

Allow %guest_portal% in New Reservation message

The guest portal short code can now be added allowing guests to access the portal in earlier messages
You will see it visible in the New Reservation messaging rules

Calendar sync to external pushes less frequently

Before we were doing full calendar updates to Airbnb, Booking.com, and Agoda every 4.5-hour calendar sync
At Airbnb's request, we've now started doing less frequent full syncs for all properties containing at least one PMS-connected listing
We will also be doing a full calendar re-sync every 24 hours
No major changes have been made to the existing calendar sync logic⁠

Restricted calendar on non-PMS Airbnb listings

Properties that contain Airbnb OPS listings and no OPS ones will have their calendar restricted
The only way to not restrict the calendar will be to upgrade the listings to PMS or unlink them
Here are a few property examples:
✅ = Not restricted | ❌ = Restricted
✅ Airbnb OPS + claimed Airbnb PMS listings
✅ Airbnb PMS + other non-Airbnb OPS listings
✅ No Airbnb listings at all
❌ Airbnb OPS listing(s) + any other non-Airbnb PMS listing
❌ Airbnb OPS listing(s) only

Thermostat integration available to all beta users

We are currently supporting Ecobee & Honeywell thermostats
Currently it is free to connect thermostats
We’ll introduce pricing on February 1st with the full roll-out
All of the support documentation can be found here as well as a list of supported devices here

Displaying preset types and icons

We’re now showing the correct type and icon for every created thermostat preset
We've added a type column on the preset page since there could be multiple presets with the same type

Validation for editing default thermostat presets

Display externally canceled status

We’re now showing the correct status on the Dashboard when the lock code is canceled externally

Added Linkbase apps page

Added Strly apps page

Added Webready apps page

New Inbox thread user interface for all users

We've removed the ability to switch from the new to old version of the thread interface
The star, translate, and resolve action buttons are bigger and moved to the top of the guest details tab
The friendly new thread interface has also been released on the mobile app
Here is the changelog update that explains the release in detail

Use of `host.hospitable.com` for email forwarding