Recent updates up to Friday 1st November 2024

Here are some product improvements that will make your guests happy they booked with you!

Direct

Google Pay is now available for guests at checkout 💳

• Direct Premium customers can now offer an express checkout for guests who'd like to pay with Google Pay and Apple Pay
• This will increase conversion by letting guests quickly and conveniently complete their booking

Improved sorting for multi-property search 🏘

• Previously, guests searching for properties would be suggested ones based only on availability and distance
• Now, the properties will be sorted in a much smarter way, with results ranked by availability, distance, and capacity of the property
• This will ensure guests who are comparing multiple properties will see the ones that are a perfect fit first

Improved multi-property search performance 🚅

• For sites that have multiple properties listed, the speed at which they show has dramatically been improved
• This will cut the loading speed of the site, making it more professional and reliable for guests to complete bookings

Guest Experience

A visually stunning Guest Portal redesign is live 🌅

• We've redesigned what the guest interacts with to make it more intuitive and professional-looking
• Guests will now easily be able to find booking details, complete pre-check-in tasks, and explore upsells you offer, like late check-out

Guests can add their stay to their calendar in the Guest Portal 📆

• It's now easy for guests to keep their schedule on track by quickly adding their stay to their preferred calendar
• We currently support Google, Yahoo, and Microsoft calendars, but they can be added to any application using the provided file

General

Copy and paste phone numbers on Safari 🖥

• Customers using the Safari browser were unable to copy and paste guests' phone numbers
• This has been resolved so you can quickly share phone numbers where you need them