Recent updates up to Friday 18th October 2024

Shared by Nik • October 18, 2024

Improvements across the board! And did you know Hospitable is developing an in-house Upsells feature?

Direct

For a small handful of hosts who use base font sizes that were small the date picker text was tiny. This is fixed now.
We fixed the incorrect cancellation calculations being shown to host when initialising a cancellation.
We've added a bit more clarity to the ad-hoc payments feature to make it abundantly clear that ad-hoc charges are not to be used for payment terms.
Hero videos are now available to everyone!
The About Us field now supports multiple lines.
We fixed a bug where some Booking Request automated messages where not sending for direct booking in verification/approval scenarios.
Little quality-of-life improvement in the MPS widget: when clicking on one of the three inputs, any other open window will now automatically close. An example before/after can be seen in the attached recordings.
Payment Grace period extension - but now it actually works.
Take check-in and check-out availability into account in the Booking Widget: we now check whether the check-in and check-out dates allow for check-in and check-out and will reset the booking widget to a clear state if invalid parameters are passed into it.

In case you missed it - Hospitable is developing a native Upsells feature that will allow your guests to purchase add-ons for their stays using Hospitable's Guest Portal. You can find more details and a short demo in one of our recent Town Halls: https://www.youtube.com/watch?v=ZfedyfazW7g&t=1260s

Is now available for everyone!
We have added a new inbox permission Purchase additional services that will allow secondary users to initiate ad hoc guest verifications

You can now edit default minimum stay in availability rules.
Small UI improvement to the days of the week ui in the calendar sidebar (visible when selecting more than 7 days to indicate which days of the week to apply changes) and to make the date selector more obvious that it is a dropdown.

We are now parsing Vrbo's property damage protection and extra payments correctly.
Fixed an issue where big metrics summary numbers (congrats!) could overlap.

We were only displaying 20 codes on the lock without the pagination so there was no way for user to see other codes. Pagination is now added.
Some users were seeing issues with their always on manual codes which couldn’t be changed through Hospitable. Should be fixed moving forward.

New vendor page: Hudson Creative Studio, who build custom WordPress direct booking sites.

Fixed an issue with images in the conversation taking up way more space than they should have been.

We added a bit of UI clarity on ‘After a new reservation’ messaging rules to specify that they will not send if the check-in time of the reservation has passed.
Fixed a bug where a few customers were seeing "The selected host.# is invalid" errors when trying to edit custom codes.
When doing ruleset validations we will now consider the connected channels. Previously, we’d show a message content warning for VRBO when the host doesn’t have a VRBO channel connected to their Hospitable account. This only happened if the messaging rule is scoped to “All platforms”. Should be fixed moving forward for all validations.

Hosts who had multiple rulesets for the same event (i.e. team:checkout) might've experienced some of their messages being failed for no specific reason. That happened due to one of their rulesets, that hadn't got any teammates resolved, was canceling other rulesets' scheduled messages.
Fixed an issue with teammate notifications being stuck in Scheduled when they were in fact Sent.

Fixed a bug causing frequent, unintended log outs.
Universal links! Folks opening Hospitable links on their mobile devices previously opened in their web browser, even if they had the app installed. iOS will now ask them if they want to open it in the app.
Better handling of 3rd party links in the app - there’s been a ton of small long tail issues related to this. Around the app, we have a bunch of links to external sites. A lot of these just deadclicked on iOS. The most noticeable was probably the ‘Preview’/‘View site’ buttons in Direct. We now open 3rd party links in the web browser, no more dead clicks, and our app remains our app, within the Hospitable app context.
Handling tel links and more - Added support for tel, sms, facetime, mailto, maps protocols. So any links in the app using those will now open the associated application. (e.g. clicking on a phone number will prompt to call the number, etc.)
You can now use the ‘Take photo’ option to upload images within the app. Previously the option was there, but caused a crash due to app permissions

You can now send images with messages by providing an array of up to three image URLs in the images attribute. This feature is available on both the reservation and inquiry message endpoints.
Better errors when a secondary user tries to authenticate an integration.
In our V2 API we have been returning a 404 error if no data could be found on our listing endpoint i.e /reservations. This can cause confusion as its not clear exactly what resource could not be found. We are not just returning an empty data set to be clear there are no results.

We no longer send push notifications about guest reviews for muted properties.
The Review Captured email template now shows the scheduled time in your local timezone rather than UTC.
Hospitable's account invoice dropdown shows year and month prefix for better readability.