Latest News from the Hospitable.com team
Feature update
Improvement

Recent updates up to Friday 27th September 2024

Nik avatar
Shared by Nik • September 27, 2024

Lots of improvements and fixes across Direct, AI, GVR, Smart Devices, and more!

Direct

  • We now send out an email notification to hosts when a payout fails after being automatically retried for 3 times.
  • Resolved an issue where Booking widget would not respect calendar availability when used in combination with Multi-Property Search.
  • Hosts are now notified when reservations are cancelled due to a failed payment.
  • Maestro cards do not allow for MIT (Merchant Initiated Transaction) payments. We still allow Maestro cards, but will no longer attempt to capture any subsequent payments using these cards. Instead, we immediately fire off the 'failed payment' flow, which will send a mail to the customer with a payment link, through which they can make a CIT (Customer Initiated Transaction) payment.
  • The guest picker can now be closed both by clicking outside of it as well as using the now added close button. Small but mighty.

AI

  • Suggest with AI is now aware of property fees such as pets, community, and others, as well as weekly and monthly discounts that you have configured on the property level.
  • After a bit of a rollercoaster, we think the language being used by Suggest with AI is now in a much better state.

Guest Portal

  • We were not displaying additional house rules in the Guest Portal before. Oops!

Ad-hoc Guest Verification

  • ...is not available to 100% of beta hosts! Try it out (first one's free, on us) and share your feedback with us.

Google Vacation Rentals (GVR)

  • Fixed two price inaccuracies related to rounding and taxes.

Airbnb PMS

  • Availability rules are now reflected in our calendar UI. Clicking on a day that is closed due to an availability rule, we'll show that availability rule name as the source.
  • You can now add manual overrides on days closed by an availability rule, meaning you can "hard" open or close a day outside the availability window.

Smart Devices

  • Previously, we did not display device codes to secondary users unless they had access to all properties. Moving forward, a secondary user will be able to correctly see codes for every property that they have individual access to.

Platform / Connect

  • Our documentation said we return attachments when retrieving messages... Turns out we weren't! We now return image attachments.

Inbox

  • Activity rules (such as a message on every new reservation) scoped to Airbnb co-hosts specifically wouldn't show up in the Inbox sidebar. This is now fixed.

General Improvements and Fixes

  • We've made some improvements to the way platform and host scoping interact in the user interface, to make it easier to understand and spot any issues. This doesn't affect existing rule scopes.
  • Improved the security of the new user signup process in one particular edge case. This makes the app safer for everyone by hindering bad actors.
  • Similarly, we now prevent workaround email signups such as [email protected].