Connectivity

• Booking.com default check-in and check-out time imports were incorrect in many cases. This has now been fixed.
• Incoming VRBO messages are now (finally!) marking conversations as unread again.

Direct

• We received good feedback on our single property site feature, it seems the hosts really liked their hero section! So we've added the hero section back to single property sites, although not all templates are supported. These templates did not receive the new hero: Warm and Homey, Fun, Cabin in the Woods.
• We have just shipped alterations support for reservations with payment terms that meet the following conditions: 1) the alteration should not result in a refund and 2) the check-in date should not be changed. If these two conditions are met, we can safely keep payment terms without having to recalculate them, and we will simply collect the gap to the next term when the alteration is made. When payment terms cannot be gracefully kept with an alteration, the full remaining payment is collected.
• For Direct and manual bookings, instead of showing images in the conversation, we used to show an attachment link. The behavior here is now in line with other platforms - we’re always going to display an image in the conversation. If the attachment is a PDF, however, we will still display the link as before.

Guest Experience

• We were not populating the short code list correctly for question rule templates, resulting in wifi-related short codes being missing. They are visible now.
• We removed the "strength" indicator from available Questions. This was from a much earlier iteration of the Hospitable app and hasn't served a real purpose for a while.
• We are now detecting the correct language with messaging rules for Hebrew guests.

Connect / Platform

• As previously communicated to partners, we have deprecated the legacy financials include in the reservations API some time ago. Next week we will fully switch over to the new format. API requests using the legacy financials include will stop working.
• Legacy API keys will be shown once and hidden on subsequent page loads for added security.

Guest Verification

• When an ad hoc verification needed further review we were surfacing the message in the inbox, but the action to review was hidden in the sidebar. We now have a specific message and action front and center within the messages.

AI

• An issue was fixed in which the AI was offering wrong date availability information for inquiry replies.

Tasks

• We fixed an issue with deleting tasks. Go forth and delete!

Metrics

• We are now including all tasks on metric exports when no specific filters are set. Tasks not linked to reservations were previously missing, but not anymore.

Apps / Integrations

• We fixed a small icon discrepancy in the Smart Devices page.
• In case you missed it: our TTLock integration is now live.