Sharing images in the inbox

All Hospitable hosts can now share images with guests from the inbox on all channels. Share multiple images in a single message, max 5MB per image.

We offer several methods to upload an image:

• Copy and paste in the Inbox text field
• Drag and drop from your desktop
• Tap/click the 📎 icon to use the file picker
• Use your phone's camera

Images can behave differently depending on the channel. If images are not supported at the current stage of a reservation, the 📎 attachment icon will be hidden.

• Airbnb - images disabled until the booking is confirmed; send images with or without accompanying text
• Booking.com - images disabled until the booking is confirmed
• VRBO - images allowed at all stages
• Direct/Manual - send images as email attachments at any stage of the booking; message text is required

While working on image sharing, we found a bug that was causing images shared by VRBO guests not to be displayed in the Inbox. This has been fixed.