Latest News from the team

February update bonanza!

Andrew avatar
Shared by Andrew • February 17, 2024

✏️ Reviews are back!

We are once again able to display recent Airbnb reviews of guests given by other hosts in the Guest Insights section of an Inbox conversation.

📈 Google Travel metrics

We've been speaking in recent Town Halls about the impact Google has had on our direct booking velocity, and now you can see for yourself! The Google Vacation Rentals tab in your Direct Channels page now displays your impressions, click throughs to your Direct booking site, and bookings.

If you're not getting free direct booking leads from Google yet, when?

🏷️ Percentage Promo Codes

You can now create percentage-based promo codes for Direct! Finally!!! 🎉

We also added a control so you can tell us whether or not your promo code can be used in addition to a weekly or monthly discount. If the reservation already contains a length of stay discount, we hide the promo code field.

🕑 Editing check-in/check-out time

One of the best kept secrets at Hospitable was that you could edit the check-in and check-out time of a reservation directly from the Inbox. Secrets aren't part of our culture at Hospitable, so we updated the interface on reservations to make it easier for everyone to use. This feature is especially useful for smart lock users, as changing the reservation time will update when your codes are active.

📷 Profile photos

After many years in development, our top engineers have now made it possible for you to edit your Hospitable user profile photo! The truth is that we are getting ready to let hosts personalize more of their communication and so this long-standing oversight finally got some attention.

🤖 AI responses are now host aware

When generating replies for co-hosted properties, we now use the name of the host selected in the Inbox, rather than defaulting to the primary host.