Talk to your guests in their preferred language.

We normally use the language of the guest's first message to determine their preferred language, but some reservations start before we receive any messages from the guest. In those cases, we now get the preferred language from the guest's Airbnb or Vrbo preferences.
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Enable the 'Prioritize the language of the conversation' toggle in Hospitable account's Settings > Preferences > Guest experience to allow Hospitable to send message templates in your guest's preferred language, if present.