Weekly product updates

There are some exciting updates to help you create and sell more upsells, collect security deposits, and manage your autopilot cleanings! We've also released a new version of our Zapier integration.

Upsells

Offer upsells to guests during check-in tasks 🛒

• If you have upsells to offer guests, they will now be presented to guests after completing their check-in tasks
• Guests can purchase upsells on the spot or skip the screen and be directed to the guest portal
• If you're not offering any upsells, guests will be directed to the guest portal home screen
• You can learn more about Upsells in this detailed help article

Upsell templates for easy creation 🛍

• You can easily create upsells with a single click, which includes product descriptions and images
• You will find these templates under Upsells in the Guest Experience menu

Security Deposits

Collection reminders sent to guests 💌

• We now send a reminder to guests three days before check-in about collecting the requested security deposit
• Direct guests will receive an email, and guests through a booking channel will receive the message in their inbox
• Learn more about security deposits in this detailed help article

Airbnb

Host only fees migration updates 💸

• The fee breakdown now visualizes prices and fees before and after the migration
• You will see the updated fee alerts until October 27, when the migration is to take place
• This will show to users with listings going from the split 3% fee to the host-only 15.5% fee, plus those seeing small increases, like 15% to 15.5%
• This list of users will grow on Monday to also include hosts with only host-only fee listings

Operations

View images from Autopilot Cleaning tasks 🖼

• By clicking into a task on your calendar, you will now see an updated task screen that includes details and images
• There is now a photos section in the automated task screen, allowing you to see images uploaded by your cleaner
• There are before and after images of the cleaning itself, and images for the individual tasks on the provided checklist
• You can click into the images and scroll through them to better view the work done

Integrations

Zapier version 1.2 ⚡️

• More data is now available to be used in your automations, allowing you greater personalization
• Reservation: stay_type, smartlock_code
• Property: space_overview, guest_access, house_manual, other_details, additional_rules, neighborhood_description, getting_around, wifi_name, wifi_password, co_hosts, ical_imports
• Message: source, reactions, integration, sent_reference_id
• You can view the detailed page dedicated to our Zapier integration